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Returns & Exchanges
To maintain the integrity of our marketplace, we offer a 14-day return window for items that remain in the exact condition they were received.
1
Initiate Request
Log into your account and select the order you wish to return to generate a Return Authorization number.
2
Pack Securely
Place the item in its original packaging, ensuring the security tag remains attached. Items with removed tags are ineligible for return.
3
Attach Label
Print the prepaid shipping label provided in your email and affix it to the outside of your package.
4
Inspection & Refund
Once received, our team will inspect the item. Approved returns will be refunded to the original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing